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Owned and operated by Scary Gary Ventures LLC, we welcome every question about our outdoor kitchens, saunas, and patio furniture.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days after that. Delivery windows may vary for larger items like outdoor kitchens and saunas due to freight carrier scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. For freight shipments on larger patio furniture sets or sauna units, the carrier may contact you directly to schedule delivery.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on conditions and the return process, especially for oversized items like outdoor kitchens and barrel saunas.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact us with your order number and the item you are interested in, and we will walk you through the available options.
What materials are your outdoor kitchens built with?
Our outdoor kitchens feature weather-resistant construction designed for year-round use on patios, decks, and backyards. Individual product pages detail the specific materials, finishes, and components for each model.
What is the difference between a traditional sauna and a barrel sauna?
Traditional saunas offer a classic rectangular design suited for dedicated indoor or outdoor spaces. Barrel saunas use a curved shape that heats efficiently and adds a distinctive look to your backyard or porch setting.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to reply to every inquiry within one business day so your project stays on track.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.
